Loan Associate ServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a diversified footprint for business reliability, and an innovative entrepreneurial culture – all to attain corporate performance objectives as our partners trusted advisor and preferred business partner. We are looking for Loan Associates to join our growing team! As a Loan Associate, you will play a key role in delivering the best service possible to our customers by confidently engaging with them through inbound and outbound phone calls. Responsibilities: Field both inbound and outbound phone calls for customers who are in the process of finalizing their loan applications. Assist customers in uploading required documents in a timely manner, by demonstrating advanced knowledge of the system and customer website. Partner with customers to upload remaining documents, including but not limited to insurance cards, driver’s licenses, bank statements, pictures of the vehicle, and odometer. Utilize strong technical and communication skills to quickly identify where the customer is in the process, then communicate which steps they need to take next. Complete training, which includes product knowledge, application process, and core systems. Maintain knowledge of the company’s financial policies and procedures, as well as state and federal laws. Persuasively drive applicants to complete their required steps during the call. Manage and track all activity using the core system of record. Consistently meet and exceed monthly metrics of accountability. Qualifications: Excellent communication, customer service, and sales skills. Two or more years of experience in sales or financial services is desirable. Bilingual (English/Spanish) skills are desirable. Availability to work shifts within the call center's hours of operation: 8-7 M-F, 9-1 Sat (subject to change)

ServiceFirst is a world-class call center and BPO with strategic locations around the globe, providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a diversified footprint for business reliability, and an innovative entrepreneurial culture to attain corporate performance objectives as our partners trusted advisor and preferred business partner. We are looking for a Senior java Developer who has a strong proficiency and extensive experience in Java programming language and it's concepts and framework What you will be doing: 1.    Developing Backend Systems: Design, implement, and maintain server-side applications using Java frameworks like Spring, Spring Boot, or Hibernate. 2.    Creating APIs: Develop RESTful APIs to enable communication between frontend and backend systems. 3. Database Management: Design and optimize database schemas, write efficient SQL queries, and work with database technologies like MySQL, PostgreSQL, or MongoDB. 4. Frontend Development: Develop responsive and user-friendly web interfaces using HTML, CSS, and JavaScript frameworks like Angular, React, or Vue.js. 5. Testing and Debugging: Write unit tests, perform integration testing, and debug applications to ensure high quality and reliability. 6. Version Control: Use version control systems like Git to manage codebases and collaborate with other team members. 7. Deployment and DevOps: Deploy applications to production environments, configure CI/CD pipelines, and work with containerization technologies like Docker and orchestration tools like Kubernetes. Skills Needed: 1. Java Development: Strong proficiency in Java programming language and knowledge of core Java concepts. 2. Web Development: Experience with frontend technologies like HTML, CSS, JavaScript, and modern JavaScript frameworks. 3. Backend Frameworks: Proficiency in one or more Java frameworks like Spring, Spring Boot, or Hibernate. 4. API Development: Experience in designing and developing RESTful APIs. 5. Database Management: Knowledge of SQL and experience working with relational databases like MySQL, PostgreSQL, or Oracle. 6. Version Control: Familiarity with Git or other version control systems. 7. Testing: Understanding of software testing principles and experience with testing frameworks like JUnit or Mockito. 8. Deployment and DevOps: Experience with deployment tools, CI/CD pipelines, and containerization technologies. 9. Problem-Solving Skills: Ability to troubleshoot issues, debug code, and propose effective solutions. 10. Team Collaboration: Strong communication skills and ability to work effectively in a team environment.   Tech Stack: Java 8 Spring Boot Spring Eureka Server Spring Data Redis RabbitMQ Docker Kibana - for logs Amazon WorkSpaces - for ticketing

Multimedia Artist ServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a diversified footprint for business reliability, and an innovative entrepreneurial culture to attain corporate performance objectives as our partners trusted advisor and preferred business partner. Our expertise and proven solutions will virtually ensure the client’s success. ServiceFirst’s approach allows our clients to establish a satellite facility and mirror training, continuous development, technology, best practices, and performance goals. To achieve our mission, we need a Multimedia Artist, this candidate will have high-level skills and mastery of graphic imaging technologies to produce creative materials. The role is needed to produce assets with a particular focus on, but not limited to, static, digital, and dynamic materials. There will also be a need to oversee the production work of creative materials executed in print, video, and 3-D displays for events and company merchandising materials. Responsibilities: The ideal candidate will have the opportunity to work on creative content executions for Talent Acquisition and occasionally be involved with other departments and their campaigns. Creative key visuals for minor to major recruitment and marketing campaigns. Ideation, design, and production of static and dynamic materials that would make use of knowledge of design fundamentals (balance, typography, colors, creativity), technical skills (vector illustration, image manipulation, video editing, etc.), and knowledge of varied and emerging digital platforms (TikTok, IG, etc.) as well as a keen understanding of 3-D material properties for trade show displays and corporate giveaways. Engagement with the team for briefings, alignments, brainstorming, and presentations Creative proposal materials/supplements using design and video editing software. Other brand assets like logos, brand guides, templates, etc. Involvement in production and other departments (i.e., overseeing/attending pre- and post-prod meetings, joining photo/video shoots, supervising print production teams, etc.) Perform other related duties as required or assigned.   Qualifications: Must be a graduate of Fine Arts, Multimedia Arts, Graphic Design, Advertising, Information Design, Visual Communication, or any related course. Minimum of 2 years experience in a corporate setting working in a team Must have 2 years’ experience in design, video editing, and social media creation for Meta, IG, TikTok, YouTube, and LinkedIn Proficient in Adobe Illustrator, Premier, Photoshop, and InDesign as well as understanding editing software. Can shoot stills and video using a mobile phone, or digital camera. A keen eye for detail Able to visualize. Hardworking (willing to render overtime when necessary) Does not give in to pressure. Organized, Driven, and Adaptable Ethics and integrity Samples of work will be required.

JOB FUNCTIONS: Principal Functions & Responsibilities Evaluates pre-employment medical exam results of newly hired personnel. Responsible in alleviating the basic health issues of employees including but not limited to checking of vital signs and administering appropriate medicine/s. Does first aid treatment of minor accidents within the company premises. In-charge in the custody and replenishment of first aid kit. Validates the sick leave application and disputes. Assess employee’s health condition upon return to work from sick leave. Acts as safety officer in implementing health and safety procedures. Coordinates with the HMO provider in processing HMO coverages (principal & dependents), inquiries and requirements submission. Creates programs and strategies to improve the health of employees. Manages the office clinic, medical records, supplies, instruments, equipment and sanitation of the clinic. Perform services for ServiceFirst and its affiliates and its subsidiaries.   MINIMUM REQUIREMENTS: Graduate of BS Nursing. Preferably BOSH certified. Highly organized and meticulous attention to details. Commendable problem-solving skills and with high sense of urgency. Resilient, flexible and has an impressive work ethics and level of professionalism. Knowledgeable in Microsoft programs-Word, Excel, PowerPoint etc.

ServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a diversified footprint for business reliability, and an innovative entrepreneurial culture – all to attain corporate performance objectives as our partners trusted advisor and preferred business partner. Principal Functions & Responsibilities Evaluate loan applications to determine qualification and creditworthiness. Review and verify financial documents submitted by applicants. Explain loan products and address customer inquiries professionally. Ensure compliance with lending regulations and internal policies. Build trust and maintain customer satisfaction throughout the loan process. What we’re looking for: High School Degree or College degree. Excellent verbal & written communication skills. Previous sales or telemarketing experience. Schedule flexibility to work at any time. Strong sense of responsibility and customer-centric approach.

ServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a diversified footprint for business reliability, and an innovative entrepreneurial culture – all to attain corporate performance objectives as our partners trusted advisor and preferred business partner. JOB FUNCTIONS: Principal Functions & Responsibilities Evaluate loan applications to determine qualification and creditworthiness. Review and verify financial documents submitted by applicants. Explain loan products and address customer inquiries professionally. Ensure compliance with lending regulations and internal policies. Build trust and maintain customer satisfaction throughout the loan process. What we’re looking for: High School Degree or College degree. Excellent verbal & written communication skills. Previous sales or telemarketing experience. Schedule flexibility to work at any time. Strong sense of responsibility and customer-centric approach.